Patient Experience Feedback
At MHA we are committed to providing Exceptional Care to our patients and families. To us, this means we will partner with you and those who are supporting you through your care journey to improve your care experience. We are eagerly seeking your feedback about your recent care experience at MHA and to learn how it we could have made it better.
Following an Emergency room visit or inpatient stay you can expect to receive an electronic survey by email, if you consented to this at the time of registration. The survey is short and takes only about a minute to complete online. We are extremely thankful for your time to complete the survey.
We are committed to understanding your experience and learning where were we can do better.
If you do not want to participate in the survey let us know by emailing: patientrelations@mha.tvh.ca